CROWDB / OPERATIONS

Troubleshooting

Start from the visible symptom, inspect Console and service logs, and change one boundary at a time.

Classify the symptom

  1. Record the failing endpoint, resource, and first visible error.
  2. Compare the Cluster, Capacity, and relevant access tab with service logs.
  3. Change one boundary at a time, then repeat the same checks to identify the state transition.

When the state is unclear

Preserve the logs and current Console state, then use the recovery guide before restarting services or changing ownership.